Unlike some insurance organisations who believe it is best to wait for a claim to progress before investing too much in investigations, we believe that investment into early investigation is key to early resolution.
For example, we invest in instructing exactly the right specialist experts from the outset (ensuring we understand any breach of duty and causation issues) and carefully analyse the patient’s medical records to understand what has happened, enabling us to take an informed decision on the case as soon as possible.
Our approach allows us to know with confidence at an early stage whether a case is defendable, or not. Where a case is defendable, we will do everything we can to protect your reputation, and ensure the claim is withdrawn. Where we identify vulnerabilities, we will try to settle at the earliest possible opportunity – not only minimising the ongoing stress for yourself, but also ensuring a patient can receive compensation as soon as possible.