Themis Clinical Defence Limited (Themis) is registered in England and Wales Number 11140321.
Connect 38, 1 Dover Place, Ashford, England, TN23 1FB
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using any other web browser, please visit your browser’s official support documents.
THEMIS
Updated on 12.12.25
THEMIS Clinical Defence Limited (“THEMIS”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. It also outlines your rights regarding the personal data we hold and how you can exercise them. By using our services or interacting with us, you acknowledge the practices described in this policy.
Who We Are
THEMIS Clinical Defence is a provider of market leading medical malpractice indemnity including legal expenses protections for clinicians in the private and public sector.
What Personal Data We Collect
We collect personal data to provide and improve our services. The types of personal data we collect may include: • Personal Identifiers: Name, address, contact information (email, phone number), and company details • Financial Information: Payment details and transaction history • Usage Data: Information about how you use our website and services, including IP addresses, browser type, and browsing behaviour • Technical Data: Device information, operating system, and other technical details How We Collect Personal Data We may collect personal data in the following ways: • Directly from you: When you provide information through our website, contact us via phone or email, or use our services • Automatically: Through cookies and similar technologies when you interact with our website • From third parties: Such as payment processors, analytics providers or through third-party brokers who have access to our system How We Use Your Personal Data We use your personal data for the following purposes: • Service Delivery: To provide and manage our web services • Communication: To respond to inquiries, provide customer support, and send service-related notifications • Billing and Administration: To process payments and manage accounts • Improvement of Services: To analyse usage and improve our offerings • Legal Compliance: To comply with legal and regulatory obligations Lawful Basis for Processing Personal Data The legal bases for processing your personal data include: • Contractual Obligation: Processing is necessary to fulfil our contract with you • Legal Obligation: Processing is necessary to comply with legal requirements • Legitimate Interests: Processing is necessary for our legitimate interests in providing and improving our services, ensuring the proper functioning of our business, and defending legal claims • Consent: Where applicable, we may request your explicit consent to process certain data Sharing Your Personal Data We do not share your personal data with third parties unless it is necessary for the provision of our services or required by law. We may share your information with: • Service Providers: Such as payment processors, hosting providers, and analytics services • Legal and Regulatory Authorities: When required to comply with legal obligations
We ensure that any third party we engage follows stringent data protection standards.
How Long We Keep Your Data
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, or regulatory requirements. Once the retention period expires, your personal data will be securely deleted or anonymised.
Your Rights
Under the UK GDPR, you have certain rights concerning your personal data, including: • Access: The right to request a copy of the personal data we hold about you • Rectification: The right to request corrections to any inaccurate or incomplete data • Erasure: The right to request that we delete your personal data where there is no lawful basis for its continued processing • Restriction: The right to request that we restrict the processing of your data in certain circumstances • Objection: The right to object to the processing of your data where we are relying on legitimate interests • Data Portability: The right to request the transfer of your personal data to another party
To exercise any of these rights, please contact us at the details provided below. We will respond within one month as required by law.
Security of Your Data
We are committed to ensuring that your personal data is secure. We have implemented appropriate technical and organisational measures to prevent unauthorised access, alteration, or disclosure of your data. All data is stored securely, and access is restricted to authorised personnel only.
International Transfers
We do not routinely transfer personal data outside the UK. If, in exceptional cases, such transfers are necessary, we will ensure appropriate safeguards are in place to protect your data in compliance with the UK GDPR.
Complaints
If you are concerned about how we are handling your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection matters. Further information can be found on their website: https://ico.org.uk.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email. We encourage you to review this page periodically to stay informed about how we protect your personal data.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at: Themis Clinical Defence Limited - [email protected]
Or write to the Data Protection Officer on the postal address found at the bottom of this page